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FAQ

What can Orbital2 do?
Orbital2 is the best product for efficiency improvement and it can assign software shortcut keys to Orbital2, and it can operate more intuitively with only 3 action of "tilt, rotate and press". By using Orbital2, various parameter adjustment and tool change can be done quickly. Moreover, that may be able to suppress tenosynovitis which can occur with creators' long-term work because of it is ergonomics design.
Is there a different color Orbital2?
Currently it will be black only.
It needs to know about the OS supported by Orbital2 application.
Windows:Windows10・Windows8.1・ Windows7
Mac:High Sierra(10.13)・Sierra(10.12)・El Capitan(10.11)
, September 2018 current
Is it possible to use Orbital2 across multiple creative software?
It is possible to use it across multiple creative software by manually switching the profile.
Is it possible to use other than design software?
If the software can assign the shortcut key, it can also use other than the design software by setting shortcut key assignment from the detailed setting on Orbital2 application.
Is it possible to use it with Office software?
It can be used by setting effective shortcut key assignment in each Office software from the detailed setting on Orbital2 application.
Is it possible to use it in PC games?
It can be used in PC games that can be operated with keyboard. However, some PC games can not be used depending on the type.
Can it uses Orbital2 with a PC in an offline environment?
It is available.
Which creative software is supported.
Basically it can operate creative software assigned shortcut keys. As of September 2018, it corresponds to more than 12 types such as Adobe Photoshop · Illustrator. For details of the recommended creative software, please visit the product page.
Is it possible to use it with 3DCAD software?
Currently 3D camera operations do not work with the Orbital 2. We are now considering developing it to that function.
Is it possible to use it with 2DCAD software?
Yes. Any function that can be controlled with regular shortcut key as other creative software.
What languages is supported ?
Currently it will only be in Japanese version, but we will release multi-language version soon.
Can Orbital2 be used overseas as well?
It is available on domestic PC recommended environment. It is currently working on overseas PC compatibility.
Can Orbital2 be purchased?
Please contact: contact_gl@brainmagic.tokyo
How to purchase Orbital2 as a corporation?
Please contact: contact_gl@brainmagic.tokyo
How long the term of warranty.
The warranty period is six months.
How inquire on repair and return of Orbital2 purchased individually.
Please contact: contact_gl@brainmagic.tokyo
How to contact when Orbital2 does not move. (purchased by a corporation)
Please contact: contact_gl@brainmagic.tokyo
Where is the inquiry?
Please contact: contact_gl@brainmagic.tokyo
How to get event information.
It will show you on NEWS and Facebook. Please periodically review the NEWS page and follow us on Facebook.